b99u takes the privacy of its Members seriously. This Privacy Policy explains exactly what personal data b99u collects from you, why we collect it, how it is stored and protected, who it may be shared with, and what rights you have over your own information. Please read this document carefully before registering an account.
These principles shape every data handling decision at b99u. They are not aspirational statements — they are the operating standards our systems and processes are designed around.
b99u collects only the personal data that is strictly necessary for operating the platform, processing transactions, and complying with our regulatory obligations. We do not collect data speculatively or for purposes we cannot clearly justify.
All personal data stored by b99u is protected with TLS 256-bit encryption in transit and AES-256 encryption at rest. Access to personal data is restricted to authorised personnel on a strict need-to-know basis, with all access logged and audited.
b99u does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with the service providers and regulatory bodies listed in this policy and only to the minimum extent required.
You have the right to access, correct, and request deletion of your personal data. These rights are not buried in a process designed to discourage you — requests submitted to [email protected] are acknowledged within 72 hours and fulfilled within 30 days.
b99u does not hold personal data indefinitely. Retention periods are defined by our regulatory obligations — typically five years for financial records and three years for general account data following account closure. Data is securely deleted at the end of each retention period.
b99u's data handling practices are shaped by the requirements of our international gaming licence, which mandates KYC data collection, AML record-keeping, and responsible gaming monitoring. Compliance is not optional — it is the reason certain data is collected at all.
b99u is an online gaming and sports betting platform serving registered Members primarily in Pakistan. The platform offers casino games, live dealer tables, sports betting including PSL and international cricket, and instant PKR banking via JazzCash, EasyPaisa, and major Pakistani banks.
b99u operates under an international gaming licence. The obligations associated with that licence — including KYC identity verification, anti-money laundering record-keeping, responsible gaming monitoring, and fair-play auditing — directly shape the personal data b99u is required to collect and retain. Where we collect personal data to satisfy a regulatory obligation, this policy explains that obligation clearly.
This Privacy Policy applies to all personal data processed by b99u in connection with your registration, use, and membership of the b99u platform, including data collected via b99u.net, any associated mobile interfaces, and through direct communications with the b99u support team.
b99u collects the following categories of personal data from Members and prospective Members:
When you create a b99u account, we collect: full legal name; date of birth; email address; mobile telephone number; and residential address. This data is required to create and maintain your account and to verify your eligibility to use the platform (including the 21+ age requirement).
As required under our international gaming licence, all Members must complete a KYC verification process before their first withdrawal. KYC data collected includes: scanned or photographed copies of a valid government-issued photo identification document (e.g. National Identity Card, passport, or driving licence); and where applicable, proof of address documentation and proof of payment method ownership.
b99u records all financial transactions associated with your account, including: deposit amounts, dates, and payment method identifiers; withdrawal requests, amounts, processing dates, and destination payment details; and bonus transactions and wagering history relevant to bonus terms compliance.
b99u maintains records of your gaming and betting activity, including: games played, bet amounts, and outcomes; session durations and timing patterns; sports bets placed and settled; and responsible gaming tool usage (deposit limits set, session reminders configured, self-exclusion requests).
When you access b99u, we automatically collect certain technical data including: IP address; device type, operating system, and browser type; cookie identifiers and session tokens; and connection timestamps and platform access logs.
b99u retains records of all communications between you and the b99u support team, including live chat transcripts, email correspondence, and any documents submitted in support of a query or dispute.
b99u collects personal data through the following channels:
The table below sets out the primary purposes for which b99u uses your personal data and the corresponding legal basis for each use:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Registration data, device data | Contract performance |
| Identity and age verification (KYC) | KYC documents, registration data | Legal obligation (licence) |
| Processing deposits and withdrawals | Financial transaction data | Contract performance |
| Anti-money laundering compliance | Financial data, KYC data | Legal obligation (licence) |
| Responsible gaming monitoring | Gaming activity, session data | Legal obligation & legitimate interest |
| Platform security and fraud prevention | Device data, IP address, session logs | Legitimate interest |
| Resolving support queries and disputes | Communications data, transaction data | Contract performance |
| Platform improvement and analytics | Aggregated, anonymised activity data | Legitimate interest |
| Promotional communications | Email address, gaming preferences | Consent (opt-in only) |
b99u relies on the following legal bases to process your personal data:
b99u does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your personal data may be shared with the following categories of third parties, and only to the minimum extent necessary for each stated purpose:
b99u's primary server infrastructure is located in the jurisdiction of our gaming licence. Some of the third-party service providers we use — particularly game software providers and KYC verification services — may process data in jurisdictions outside Pakistan. Where such transfers occur, b99u ensures that appropriate contractual safeguards are in place, including data processing agreements that require the recipient to handle your data to a standard equivalent to that described in this Privacy Policy.
b99u does not transfer Member financial data or KYC documents to any jurisdiction without first ensuring that adequate data protection safeguards are in place as described above.
b99u retains personal data only for as long as is necessary for the purpose it was collected, or as required by our regulatory obligations. The following retention periods apply:
At the end of each applicable retention period, personal data is securely and permanently deleted from b99u's systems. Anonymised, aggregated data that cannot be used to identify any individual may be retained indefinitely for platform analytics purposes.
b99u uses cookies and similar tracking technologies to operate the platform, maintain your login session, prevent fraud, and understand how Members use the platform. The following categories of cookies are used:
b99u does not use third-party advertising cookies or tracking pixels. No external advertising network receives data about your b99u activity.
As a registered Member of b99u, you have the following rights in relation to your personal data. To exercise any of these rights, contact the b99u support team via live chat or by email at the address in Section 14.
You may request a copy of all personal data b99u holds about you. Requests are fulfilled within 30 calendar days. A structured data export of your account data can be requested via support.
If any personal data b99u holds about you is inaccurate or incomplete, you have the right to request correction. Some data — such as the name on your account — may require KYC re-verification before amendment.
You may request deletion of your personal data where there is no longer a lawful basis for b99u to retain it. Note that data subject to our regulatory retention obligations (financial records, KYC documents) cannot be deleted before the end of the applicable retention period regardless of this request.
You may request that b99u restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
You may request a structured, machine-readable export of personal data you have provided to b99u that is processed on the basis of contract performance or consent. This typically covers registration data and account preferences.
Where b99u processes your data on the basis of your consent (e.g. promotional communications), you may withdraw that consent at any time via the communication preferences section of your account settings, without affecting the lawfulness of processing prior to withdrawal.
b99u implements the following technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
In the event of a personal data breach that is likely to result in a risk to Members, b99u will notify affected Members via the email address registered to their account within 72 hours of becoming aware of the breach, and will take all reasonable steps to mitigate the impact of the breach.
b99u uses gaming activity data — including session duration, betting patterns, deposit frequency, and use of responsible gaming tools — to monitor for indicators of problem gambling as required under our international gaming licence. This monitoring is conducted in your interest and is a regulatory requirement, not a marketing activity.
Responsible gaming monitoring data is used only to: trigger in-platform responsible gaming prompts and reality checks; assess requests for deposit limit changes; evaluate self-exclusion requests; and report to our licensing authority on responsible gaming compliance.
b99u reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform functionality. The "Last Updated" date at the top of this page will be revised whenever material changes are made.
Where changes are material and affect how b99u processes your personal data in a way that impacts your rights, we will notify you via the email address registered to your account before the changes take effect. For non-material updates — such as clarifications of existing practice — the revised policy will be published on this page without individual notification.
Continued use of the b99u platform following publication of an updated Privacy Policy constitutes your acknowledgement of the updated terms.
For all privacy-related enquiries, requests to exercise your data rights, or questions about this Privacy Policy, please contact b99u via the following channels:
When submitting a data rights request, please include your registered email address and a clear description of the request. For access or erasure requests, we may require identity verification before processing the request to ensure we release or delete data belonging to the correct individual.
b99u protects your data, respects your rights, and operates to international standards. If you are comfortable with how we handle your information, you are ready to create your account. PKR deposits via JazzCash and EasyPaisa are instant. 21+ only.
21+ only. By registering, you acknowledge our Privacy Policy and Terms & Conditions. b99u operates under an international gaming licence. Please gamble responsibly.